Domestic Shipping Policy
Shipment processing time:All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Estimated delivery costs (all quotes are to mainland locations):
Shipping costs quoted are for mainland delivery, any delivery requirements for islands or remote areas not covered by main delivery routes will need to be quoted for and additional charges may apply.
Estimated delivery times:
Deliveries are usually completed within 3-5 days depending on specific location. Our customer service team will keep you apprised of the delivery times once confirmed.
Please Note: Delivery delays can occasionally occur as mentioned above.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email from our customer services team containing your tracking number once your order has been booked.
Customs, Duties and Taxes
hangoutpod.com.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Please save all packaging materials and damaged goods, evidence of damage will need to be supplied to our customer services team who will help resolve
International Shipping Policy
If you would like to purchase this product outside of the regions listed, please Contact Us and we will be happy to supply you with a quote for the best delivery options for your address.
1. Our sale terms are EXW.
3. For any warranty or product issues, including manufacturers faults, the purchased items must be returned to our dispatching warehouse for review and replacement / repair. Return delivery back to the customer will then be at the customer's expense. Please forward detailed images of any issues prior to return as we may be able to assist without the need to return.
5. We recommend insurance for all international deliveries as items lost or damaged in transit will not be reimbursed. We will provide a signed dispatch release showing the courier has collected your items.
Our Returns Policy provides detailed information about options and procedures for returning your order